What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Monday, November 11th 2024
Everything was organized very well and informed on time.–NIDIA D.
Tuesday, October 22nd 2024
Fern was very attentive to our wishes and needs. She kept in constant communication with our group before, during and after the cruise, making sure our needs were met and we were satisfied with our experience.–Bernadette W.
Wednesday, October 9th 2024
Fern is exceptional–Bernice B.
Tuesday, September 17th 2024
it was amazing. I was able to go to many places in just one cruise.–Risa V.
Sunday, September 8th 2024
–Farah Z.
Tuesday, May 2nd 2023
THIS WAS OUR FIRST CRUISE, WHAT A BEAUTIFUL MEMORY TO REMEMBER.. JUST MISSED OUR GRANDHILDREN. WE USED TO GO TO DIFFERENT PLACES WITH THEM AROUND, WE LOOK FORWARD TO HAVING THEM IN OUR NEXT CRUISETuesday, April 25th 2023
This trip is full of firsts, my first time visiting three countries, my first time flying abroad, and my first time traveling with the whole family.
It was a stress-free week because I was able to have fun and unwind with my whole family for the first…
–Ky L.
Tuesday, April 25th 2023
Fern made our first ever out-of-the-country trip a truly memorable one! My family had the greatest time — it was the best decision to have our trip planned by Fern. From flight bookings, to transfers, to hotel bookings, to excursions, to on-board ship… –Mary L.
Tuesday, April 25th 2023
What great first time experience! Fern exceeded expectations. As a group leader in our last cruise, She made sure that everyone will enjoy by preparing activities and prizes aside from cruise activities. Had a lot of complimentary ???? cheers to more…
Tuesday, April 25th 2023
Always a joy to be in Ms Fern’s group! Aside from the smooth and hassle-free trip, she made sure that there will be fun activities for us aboard the ship.We also had the best time during our excursions. ????
Thank you, Ms Fern!
–Angel V.
Wednesday, April 12th 2023
Fern Robles, my agent, is very accommodating, knowledgeable and she treats us like a family.Tuesday, March 7th 2023
Fern is very caring, well motivated, engaged, accessible and an amazing person to work with. She is focused on her clients and provide them with much assistance. She is a great person to work with.Tuesday, October 11th 2022
The Rocky Mountaineer experience delivered a unique experience I will cherish forever. I met many wonderful people and saw sights that took my breath away. The land outings were amazing, and our guides were fun and knowledgeable. They went out of their…
Saturday, August 20th 2022
Very good communication and answered any questions we had. Very helpful for first time cruisers.Friday, June 3rd 2022
Fern gave us a wonderful idea of a vacation for my wife's 50th birthday. We were thinking of going to different places but her suggestions were the better ones. She took care of a lot of things for us that we have not thought of.Sunday, August 8th 2021
Fern helped plan my trip with great ease. She is very dependable and is on top of everything so nothing goes wrong, as I had to change my travel plan twice due to some personal circumstances. She’s very relatable and responsive, is knowledgeable of…
Saturday, August 7th 2021
OMG! They upgraded us to the penthouse! 3 reservations into 1, so I took the girls and the boys with me!The Penthouse (6th flr) is amazing! 3 bedrooms! 2 rooms on the main floor with 2 doubles each, 1 for the boys and 1 for the girls! They have a…
Tuesday, August 3rd 2021
Very professional. Planned my family trip very well. Caring nice person. Always responded back to my questions right away. Worked with my budget and found great deals. I would highly recommend Fern!Thursday, June 24th 2021
Fern, our Travel Agent has been very helpful in getting us the best deals for our trip to Dominican Republic last April and our upcoming trip to Cabo and California in August. She scrutinizes every detail of our trip and has made our trip not just…
Saturday, April 3rd 2021
In January of 2019, I received news of my beloved Uncle's passing. Distraught and panicked, I called Cruise Planners NYC's Fern Llamas Robles. I haven't been back to the Philippines in ages and I did not know where to start. Fern listened to me… –Dulce D.
